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Sometimes the tape needs to go away

Stakeholder engagement – Must everything important be measured?

As physicists know, if you measure something you change it. In the case of your relationship with customers, you’ll probably spoil it, says Mallen Baker


 

EthicsWatch (free)

Analysis: Sri Lanka clothing industry – ‘We will have ethics but no business’ 

Opinion (free)

Letter from America – As you were, world’s largest economy 

Business and human rights: How to cut a deal when things go wrong 

Review (subscriber only)

John Lewis Partnership CSR report 2009 – Surprisingly under-told 

Strategy & Management (subscriber only)

Big interview: Fabio Barbosa, CEO of Grupo Santander Brasil – Brazilian blend of bank profits and sustainability 

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Sneak peek of what’s in the March edition of Ethical Corporation – published today 

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How heavy industry can accurately assess their social and environmental risk
22nd – 23rd March 2010, London
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4th – 5th May 2010, London
The first ever Ethical Corporation Awards - a celebration of excellent responsible business practices by leading companies
Evening of 4th May 2010, London
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8th – 9th June 2010, London
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How to embed CSR across different parts of your company
Learn how your company can benefit from industry CSR initiatives
Essential strategies for effective emissions trading and offsetting
How to manage carbon reduction, and make it pay
Corporate GHG Emissions Reporting
Business ethics and compliance in Russia
How to design an effective ethics program: Get the inside track to results-driven training
Water ethics, footprinting, programmes and supply security
Learn how to successfully overcome corruption challenges in China
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